In order to facilitate the organization of your future road-trips and campervan rentals, we have set up a FREE cancellation option. This option is free for all departures in 2020 at all our agencies.
– For bookings taken since March 15, 2020 whose departures take place throughout 2020:
You can cancel your trip free of charge up to 48 hours before the start of your rental, we will refund your deposit in full. This option is automatically applied to all reservations.
– For all other reservations:
In accordance with order n ° 2020-315 of March 25, 2020 taken by the government, we offer for any other cancellation notified in 2020 a credit note valid for 18 months, in an amount equal to (the) deposit (s) paid ). This credit can be used for another reservation, at later dates, with the same agency or another agency in our network, depending on availability. As prices vary depending on the period, we cannot guarantee that the amount of this credit will allow you to benefit from a service of the same duration. The cancellation request must be sent at least 48 hours before the start of the rental by e-mail to email@example.com. If at the end of the 18 months you have not been able to consume your stay in the van, we will refund you the full amount paid for your stay.