FAQ
Welcome ! You have any questions ? The answer should be there, otherwise do not hesitate, contact us !
General information
What is a Blacksheep van ?
Do the vehicles have cooking facilities?
Do the vehicles have a fridge?
What is the average fuel consumption of a Blacksheep van?
How can I see the vehicles in person?
Do the vehicles have showers?
Is the shower's water hot or cold?
Are there vans with a trailer hitch?
What brands of vans are available?
What equipment is included?
What is the minimum number of days to rent a Blacksheep van?
What services are included?
Should I bring my own dishes?
Before your trip
What are the opening days and hours?
What does the insurance cover?
What options are available?
How many kilometres are included?
Which countries can I go to?
Can I park my car at the departure agency?
Can I return the van to another Blacksheep Van agency?
What is the difference between a bond and a franchise?
Can we be several drivers on the same road trip?
How much does the motorway cost with a van?
What time can I pick up and return my van?
What to bring on the day of departure?
Do I need to bring my own sheets or sleeping bag?
What happens if I cancel my booking?
During your trip
Where to fill up the van with water?
Where can I park at night?
I need to fill up with AdBlue
Where can I go to the toilet?
Breakdowns
Do the vehicles have a spare wheel?
What happens in the event of a breakdown or accident?
After your trip
Do I have to return the van clean?
Buying a van
How can I find out about converted van opportunities?
Where are your converted vans located?
Is it possible to visit a branch to see converted vans?
When can I visit the branch?
I'd like to test-drive the vehicle before buying. Is it possible?
What does mileage indicated on the advert mean?
How do I book a vehicule?
What is the availability date for a vehicle?
What does preparing a vehicle for sale include at Blacksheep?
Are the vehicles still under manufacturer's warranty?
What financing options are available?
What are the purchase payment conditions?
Are there any extra costs involved in buying a used van?
What should I do if I have questions after my purchase?
Outdoor equipment (roof tents, EGOE furniture)
How can I find out about the outdoor equipment and accessories available for sale?
What are the advantages of using Blacksheep?
I'd like to test the products before I buy them. Is this possible?
How can I reserve equipment/accessories?
What are the payment terms for my purchase?
What are the different deadlines?
How long are the products under guarantee?
